Laju8 takes your privacy seriously. Learn how we collect, use, store, and protect your personal data every time you use our platform.
Six core pillars that ensure your personal data stays safe with us at all times.
All data transmitted between your device and laju8 servers is protected by industry-grade 256-bit SSL encryption, ensuring your information cannot be intercepted by third parties.
Your personal data is stored on secured servers with strict access controls. Only authorised laju8 staff may access your data, and only when necessary.
Laju8 has never and will never sell your personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.
The laju8 KYC process is conducted in accordance with international AML standards. Your identity documents are stored securely and used solely for legitimate identity verification purposes.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our team and we will process your request within 30 days.
Laju8 uses cookies solely to enhance the user experience and analyse platform traffic anonymously. You can manage cookie settings through your browser.
Note: This Privacy Policy applies to all users of the laju8 platform, including visitors and registered members. By continuing to use our platform, you are deemed to have read and agreed to this Privacy Policy.
Laju8 is a trusted online wagering platform dedicated exclusively to Malaysian players. We understand that privacy is a fundamental right, and we are fully committed to protecting the personal information you share with us when using the laju8 platform.
This Privacy Policy explains in detail how laju8 collects, stores, processes, uses, and in certain circumstances discloses your personal data. This document also outlines your rights as a data owner and how you may exercise those rights.
This document should be read together with Terms and Conditions laju8 and Responsible Gaming Policy ours. In the event of any conflict between these documents regarding privacy matters, this Privacy Policy shall take precedence.
By registering an account, logging in, or simply browsing the laju8 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein. If you do not agree, please discontinue use of our platform.
Laju8 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:
This is the information you provided when registering or using the laju8 platform:
When you use the laju8 platform, our systems automatically record the following technical information:
In certain situations, laju8 may receive your personal data from trusted third-party sources, including:
Important: laju8 does not collect sensitive data such as your medical information, religious beliefs, or political views. We only collect data that is strictly necessary to operate our services safely and in compliance with the law.
The personal data we collect is used solely for the following lawful and clearly stated purposes:
| Purpose of Use | Legal Basis | Data Used |
|---|---|---|
| Account management and verification | Contract fulfilment | Name, email, phone number, KYC |
| Deposit & withdrawal processing | Contract fulfilment | Bank, wallet, and transaction information |
| AML compliance & fraud prevention | Legal obligation | Identity, transactions, IP address |
| Customer Support | Legitimate interest | Name, email, activity records |
| Platform improvement & analytics | Legitimate interest | Cookie data, activity logs, IP |
| Marketing & promotional communications | Your consent | Email, phone number |
| Responsible gaming | Public interest | Wagering records, limits set |
Laju8 will not use your data for any purpose other than those stated above without first obtaining your explicit consent. We also do not carry out automated decision-making that produces significant effects on you based solely on automated data processing.
Laju8 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited situations, we may need to share your data with the following parties:
Laju8 works with selected third-party service providers to support our platform operations. These include payment service providers, identity verification companies, cloud hosting providers, and analytics platforms. All third parties are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
Laju8 may be required to disclose your personal data to competent authorities upon receipt of a court order, search warrant, or official request from a legitimate law enforcement agency. In such circumstances, laju8 will disclose only the minimum information necessary.
In cases where laju8 needs to protect the rights, property, or safety of the platform, our members, or the public, we may share necessary information with the relevant authorities or our legal advisors.
All third parties that receive data from laju8 are required to sign Data Processing Agreement (DPA) and comply with data protection standards equivalent to or higher than those we practise.
The security of your personal data is laju8's highest priority. We implement multiple layers of technical and organisational security to protect your information from unauthorised access, loss, or unintended disclosure.
Key security measures we practise include:
While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of a material data breach involving your personal data, laju8 will notify you within a reasonable timeframe after we become aware of the incident.
The laju8 platform uses cookies and similar tracking technologies to ensure the platform functions correctly and to understand how members use our services.
You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the laju8 platform and you may be unable to log in or use certain platform features properly.
Your personal data is stored on servers located in data centres that comply with international security standards. laju8 retains your personal data for as long as your account is active or as long as required to provide services to you.
Once your account is closed, laju8 will retain your data for a minimum period of 5 years to comply with anti-money laundering and financial reporting legal requirements. After this period, your data will be securely deleted from our systems.
In the context of laju8's global platform operations, your data may be transferred to and processed in countries other than Malaysia. Where international transfers occur, laju8 ensures equivalent protection is applied through recognised data protection mechanisms such as Standard Contractual Clauses or other appropriate mechanisms.
As a laju8 member and owner of your personal data, you have the following rights, which you may exercise at any time by contacting our team:
You have the right to request a copy of the personal data we hold about you and to receive an explanation of how it is used.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data, subject to laju8's legal obligations to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes at any time without providing any reason.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service.
You may request that laju8 restrict the processing of your data in certain situations, for example during a dispute regarding data accuracy.
To exercise any of the above rights, contact us via [email protected] or live chat 24/7 on the laju8 platform. We will process your request within 30 working days.
The laju8 platform is intended exclusively for adult users of legal age 18 years and above. laju8 does not intentionally collect, store, or process personal data of children or minors under any circumstances.
If laju8 determines that personal data has been collected from a person under the age of 18, we will take immediate action to delete that data and close the account in question. Parents or guardians who become aware that their child or ward has provided personal data to laju8 are requested to contact us immediately at [email protected].
The laju8 platform may contain links to third-party websites or services such as payment providers and game suppliers. This Privacy Policy applies only to the laju8 platform and does not cover the privacy practices of any third-party websites or services.
Laju8 is not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of any third-party website you visit through our platform.
Laju8 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Whenever the Privacy Policy is updated, the "Updated" date at the top of this document will be revised.
For material and significant changes, laju8 will notify registered members via their registered email or through a prominent notice on the platform's homepage before the changes take effect. Continued use of the laju8 platform after the effective date of such changes will be considered as your acceptance of the amended Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how laju8 handles your personal data, please contact our team through the following channels:
The laju8 Data Protection Team will endeavour to respond to all privacy-related enquiries within 7 working days. For more complex requests such as data access or deletion applications, we may require up to 30 working days to fully process your request.
This document is Version 2.4, effective from 1 January 2026. For any privacy-related inquiries, email us at [email protected].
We don't just comply with the law — we go beyond the minimum standards to protect your data.
Join over 500,000 laju8 members enjoying a safe, fair, and exciting wagering experience with the best privacy protection in the industry.